CASE STUDIES • Hotel Alma
How the Hotel Alma made best-in-class WiFi and TV available to their guests
Hotel Alma is an experiential hotel located in the heart of Seinäjoki, Finland next to the town’s railway station. The hotel has 79-rooms and consists of three buildings, each offering guests a different style of accommodation. The hotel needed a comprehensive TV and internet solution for their guests. Here's how they did it.
Challenge
Originally, 13 of the Alma hotel’s rooms didn’t have Wi-Fi or television systems. During the expansion and development of the hotel, they quickly realized this needed to change.
To improve efficiency and provide guests with an effortless stay, Hotel Alma realized that a fast Wi-Fi connection was necessary throughout the entire hotel. The management of their televisions also needed to be streamlined into one system.
Hotel Alma started the procurement process by researching and comparing different hotel tech providers online. After submitting a contact request through Planet’s website, Hotel Alma was impressed by the quick response and personalized service. The hotel’s requirements were thoroughly mapped out and a tailor-made offer was prepared by Planet, that could be flexibly modified if need be.
Solution
Hotel Alma decided to install Planet’s modern solutions, Planet Guest Internet and Hoist Interactive TV. It was imperative that the products and services were immediately available for deployment and easy to expand to the new building later in the year.
Hotel Alma
Hotel Alma
Results
In the beginning, the availability of televisions posed some challenges and as a result, the TV model had to be changed. Regardless of these challenges, installations went according to schedule. Through close cooperation the change was smooth, and Hotel Alma was happy with the result. Hotel Alma got what they were after – A functional and scalable network and a seamless, customizable, manageable, and modern TV management system. For guests, this means effortless connection to a reliable network, through which they can stream content on the room’s TV.
"Many suppliers have modern and reliable products, but Planet’s excellent customer service was and is what sets them apart. We always get support and assistance quickly. The changes we request are responded to promptly and implemented smoothly."
Juha Ylikoski
Owner, Hotel Alma, Finland
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