El Corte Inglés is the biggest department store group in Europe and the third largest worldwide. International shoppers needed to get their Tax Free forms and refunds at their clients Service Desk. To deliver a specialised, personalised customer experience, Planet opened two Tax Refund Lounges on El Corte Inglés flagship stores in Barcelona and Palma de Mallorca.

Frich’s Management AS, which comprises of totally 17 units of hotels and restaurants in Norway, aimed to optimise operations, ensure high quality across the business, and improve coordination with suppliers and partners. Planet's unified approach, connecting payments, software, and networking on a single hospitality platform, enabled Frich's to achieve superior levels of guest service.

Next to the historical city walls of Istanbul and facing the sea of Marmara sits Radisson Istanbul Sultanahmet. With twenty-eight guest rooms, a traditional Turkish approach to hospitality, and a commitment to continual modernisation, this Radisson property offers guests a comfortable and authentic experience. Radisson Istanbul Sultanahmet worked with Planet (formerly Hoist) to bring guests the latest networking technologies including smart TVs and lightning-fast internet.

King Food chose to partner with Planet to provide the payment solutions to hundreds of Burger King restaurants in Sweden, Norway and Denmark.

With more than 25 physical outlets across France and an established international presence, Faguo needed a technology solution that could connect its online and offline channels, enabling customers to check product availability in-store, reserve online, and try products in-store. In this case study, we will explore how Planet's (previously Proximis) Click and Collect (C&C) technology solution enabled Faguo to enhance the shopper experience, reduce its carbon footprint, and increase revenue for its stores.

Centrally located between Lille, Paris and Brussels, the Royal Hainaut is a 4-star establishment with a magnificent Spa and several restaurants. A true wellness break for its guests, the hotel offers all the facilities needed to satisfy their every need. To ensure the smooth running of the hotel and deliver an optimal guest experience, the hotel employs around a hundred staff, requiring a high level of operational organisation.

The award-winning family-friendly Coconut Waikiki Hotel has 3.5 stars and offers 81 rooms and suites. The Shoreline Hotel Waikiki has 3 stars and 135 rooms and suites. Discover how Planet PMS (previously protel Air) helped the hotels streamline their operations, establish professional rate management, and take control over driving their revenue.

Best Western Olde Maritime, a historic seaside motel located in Warrnambool, Victoria faced a technical challenge of finding a flexible and efficient property management system to improve upon their existing system. While the existing software worked well, it had issues with double-bookings and integrating with external systems.

Hotel Les Terrasses d’Eze, a 4-star hotel located in the picturesque hilltops of Côte d’Azur, faced a significant challenge. They needed to replace their ageing property management software and also enhance their customer service experiences while improving connectivity to online booking sites. The hotel was keen to invest in a product that would have longevity and connect with their existing systems, without requiring any additional updates.