Cole Buxton, a British luxury sportswear brand, prides itself on providing high-quality daily essentials to its customers. However, the brand faced a challenge in providing a seamless payment experience to its customers, affecting their overall shopping experience. With the launch of their flagship store in London's Soho in 2020, the brand needed a best-in-class payment solution that would not only be secure but also offer flexibility and convenience to their customers. Our team at Planet worked closely with Cole Buxton to provide a technical solution that exceeded their expectations.

Champneys is a luxury hotel, health spa, and resort chain in the UK known for providing a five-star guest experience. Champneys needed a more comprehensive and secure payment processing solution to enhance the guest experience, reduce interaction with staff, and generate additional revenue opportunities. This case study explores how Planet helped Champneys meet its payment processing needs.

Gyll, a rapidly growing retailer of high-quality Italian leather goods located in the heart of Madrid's tourist district, was faced with the challenge of modernising its payment process to accommodate its growing tourist customer base and stay competitive in the increasingly hi-tech retail business.

Mod Wave Movement (MWM), a premium streetwear retailer in Madrid, turned to Planet to provide more up-to-date and effective payment systems for its young and touristy customers, particularly from Asia. MWM wanted to offer a better in-store experience in terms of convenience and choice of payment methods to lift footfall and increase sales conversion rates as it prepares to expand into Asia.

Tripidi, an airport retail store that provides Europe's best brands to travellers, faced the challenge of providing its customers with a convenient, safe, and easy payment solution. Tripidi needed a payments partner that could maximize the potential offered by Alipay and WeChat Pay to help the company grow its revenue and provide a better retail experience.

Le Coq Sportif is a well-established French sportswear brand, long associated with the Tour de France. Traditional payment terminals limited their ability to accept various payment methods in-store, leading to a poor customer payment experience. To overcome this challenge, Le Coq Sportif needed a comprehensive payment solution.

Hotel Alma is an experiential hotel located in the heart of Seinäjoki, Finland next to the town’s railway station. The hotel has 79-rooms and consists of three buildings, each offering guests a different style of accommodation. The hotel needed a comprehensive TV and internet solution for their guests. Here's how they did it.

With over 60 years of experience in the industry, InterContinental is one of the most successful hotel brands across the Globe. The InterContinental Hotel in Frankfurt, Germany, is located in the city centre overlooking the river Main. To meet demand, the hotel needed to update its payment infrastructure to a faster, more efficient solution that was also PCI compliant.

Learn why Hotel VIU Milan chose Planet for his payment and software upgrade